Shipping Information
Shipping Method & cost
| Shipping Method | Country or Region | Cost | Shipping Time (business days) |
|---|---|---|---|
| Standard Shipping | United States | FREE for orders over US$59 | 8-14 |
| Canada | FREE for orders over US$59 | 10-25 | |
| Australia | FREE for orders over US$59 | 7-15 | |
| United Kingdom | FREE for orders over US$59 | 6-10 | |
| United Kingdom | FREE for orders over US$59 | 6-10 | |
| Germany | FREE for orders over US$59 | 10-15 | |
| Spain | FREE for orders over US$59 | 7-13 | |
| Italy | FREE for orders over US$59 | 8-15 | |
| Mexico | FREE for orders over US$59 | 10-20 | |
| Israel | FREE for orders over US$59 | 10-25 | |
| South Africa | FREE for orders over US$59 | 10-25 | |
| Other countries | FREE for orders over US$59 | 12-25 | |
Delivered
Order Successful
Once your order has been successfully placed, you will receive an email confirmation from us. Should you have any specific requests regarding your order, please inform us as soon as possible before your item enters the processing phase.
Processing
Please note that for orders containing multiple items, the processing time will be determined by the item that takes the longest to process. We are pleased to share that most orders can now be shipped out within 24 hours. However, a small number of orders may require between 3-5 business days, depending on stock availability. Be aware that processing time is separate from shipping time; therefore, the total time to receive your order consists of both the processing and shipping durations. Should you encounter any issues with your order, you can submit a ticket to our Support Center for additional assistance. Our dedicated customer service team will reach out to you within 24 hours.
Tracking Your Order
Tracking numbers may take a few days to become active on the tracking website. If the information is not immediately available, please check back later. Rest assured that the estimated shipping time remains valid regardless of updates from the tracking website. We highly recommend that customers consider purchasing shipping insurance at checkout for peace of mind while waiting for their package.
Tax and Duties
Tax
Keep in mind that all packages are shipped from our warehouses in China. Our items are shipped duty unpaid, which means that import taxes may apply depending on your country’s customs regulations and the shipping method chosen. For more information, please consult your local customs office.
Notice for Argentina Customers
A tax ID number is necessary for Argentinian customers selecting expedited shipping at checkout. Make sure to enter your tax ID to avoid any clearance issues or delivery failures. For reference, please see the screenshot below.
Contact Us
If you experience any issues during shipping or after receiving your item, please do not hesitate to contact us. Our customer service representatives are ready to provide you with a satisfactory solution.